Q) How long does it take to receive my order?
If the parts are in stock then dispatch usually can be the same or next day. Some parts however can be ordered on backorder but may take anywhere from 1-5 weeks to dispatch due to manufacturing times. Please be aware that estimated delivery times may vary depending on how busy the workshop is and that during particularly busy periods, these deadlines might be extended. Please ensure that you supply an e-mail address on ordering and we will e-mail you to notify you when your items have been dispatched. Once items have been dispatched, delivery within mainland UK is next day. International orders can take 2-6 days for delivery. We send all of our products using insured and tracked methods so there are no concerns for you if any products are lost or damaged in transit.
Q) What happens if my order is lost or damaged by the courier in transit?
We always send items using insured and tracked methods, so there’s no risk to you at all. Just let us know about the problem immediately and we’ll arrange for a new part to be sent in exchange as soon as possible. Please ensure that you check the goods before accepting them from the courier or alternatively sign for the parcel as unchecked.